All residents at The Villages have a Member Portal account. To activate their account, residents must log in at least once. After logging in, their name will appear in tee times. 

A number of residents have requested this feature, and we are discussing its potential implementation with the development team. While the request is on their radar, it has not been initiated, and there is currently no timeline for completion.

Timeline: TBD

If this is your first time logging into the Member Portal and you don’t have your credentials, please email memberportal@the-villages.com or call/text 650-582-2223.

Include the following information:

• Name:
• Phone:
• House Address:
• Reason: I need my Member Portal credentials for my first login.

Please visit the Accounting Department in Building A.

You can also email accounting@the-villages.com or call 408-223-4639.

For all inquiries regarding barcodes, including guest barcodes, adding or removal of your car in our security system, please visit Public Safety Administration in Building B.

If you have any questions, please email: publicsafety@the-villages.com or call 408-754-1333.

Please visit Building C and speak with Member Services Administration to obtain a new Resident/Member ID card. A $10 fee* will be charged to your account. Your previous ID card will be deactivated. If you find your lost ID card later, you may discard it.

*Please confirm the fee amount with Member Services, as it may change.

Please visit the Recreation Services Department in Building D.